Bang!

Tech Crunch - 29 min 32 sec ago

We went to see The Artist last night. I didn’t want to go; if God wanted silent movies he wouldn’t have invented sound, etc. And black and white to boot. Making a black and white 3D movie, maybe. But inexorably the Oscars loom, and the last thing I want is to endure the withering gaze of my long-suffering wife when it wins Best Picture without us having seen it.

Of course it turned out to be great. And in the process, it showed some leg about today’s movies that could be useful to the technology community. Namely, that purpose trumps moral ambiguity. Take Google’s trampling of our so-called digital rights, or more precisely our sensibilities, with a callous land grab of its search monopoly. The outrage is appropriate: by inserting Google + results into search they’re shoving the social network down our throat in direct contradiction to previous promises about doing no evil.

The Artist parades its conceit at every turn of its familiar romance. We’re doing this no sound thing for you because it’s good for you. Things will work out fine. The dog needs no dialogue. The music tells you what to feel. It’s already half over, and besides, it’s already better than the last five movies you’ve seen.

Google Search + parades its conceit at every turn. It’s free, so we can improve it any way we want. We’re already reading everything you write in Gmail, so now we’re blurring the metadata into one big data pool so we can better read your mind and sell the results back to marketers. It’s OK because Facebook already does this. We’d add all the other networks if they would just let us have their data too. And besides, we’re doing this.

It’s really quite brilliant. Here’s all this noise about user rights to data. Thanks, Mark Zuckerberg, for blazing the trail with rolling updates, partial rollbacks, and commandeering of key language elements. “The kids of today are not worried about privacy. They want to share.” And thanks, Twitter, for dangling global realtime alerts and then locking the door. With competitors like these guys, who needs friends? We can do anything we want and we are.

Why now? Is it another version of Microsoft embedding the browser in Windows to have something to give up while protecting Office and a breakup of the company? What is Google’s real motive in jettisoning the illusion of openness and what’s good for the user? I think it’s less Orwellian and more mundane: they think they can get away with it. I think they can, too.

Part of the reason is they are heading off a Google Spring by creating their own filter of social signals. Search is giving way to predictive caching of answers to questions you haven’t yet thought of, a business process layer whose signature is becoming visible via @mentions and private messages. Remember Gmail and Gchat the next time you look for someone. What Google has done is to decouple content from metadata. They may not use the messages, but the signature of relationships will do just fine, thank you.

Very early in The Artist, in a very funny series of takes in a movie within the movie, the protagonist meets his match on the dance floor. The camera work is precise, waiting for the slate (minus the clapboard – no sound), then this odd moment where you see the Actor steel himself for the role, then almost zen like turn and swim into the scene with the resolute look of the professional. After three or four of these takes, you begin to be transformed into the craft and art of it. Like the bridge in a Beatles song that never returns, you crave for it until the next take. From that point on you realize the Actor and Director are in perfect sync, that each scene and each element of each scene is staged for maximum precision of effect.

Once this realization takes hold, the technology is no longer evident. What was established as silent becomes a tableau where we fill in the colors, the sounds, the dialogue, and the effect it has on us. We are no longer the audience, but now empowered as the director, the actors, the stagehands, the writers, the musicians, all conducted by us as the arbiters of meaning. Silently, invisibly, we change places with the people on the screen.

Whether Google has performed the same magic is to be seen. The power play of erasing the old rules seems arbitrary and calculating, but if somehow the move invigorates Google + conversations and drags Facebook and Twitter into the game, the result will indeed serve users. A good track service and @mention alert mechanism would make the hostage service from Twitter irrelevant, and the realtime conversations more than an adequate replacement for the all-but-shuttered FriendFeed.

In a way those orphaned services are social media’s silent movies, superseded in the rush to determine monetization and protect business models yet to be thought of. It’s easy to see the Google moves as clumsy and sinister, but the problem then is replacing them with some new white hat. Just because we got sound and color and digital effects doesn’t mean that stories are better, studios are braver, or good small shows find audiences.

And whether Jack or Ev or Biz or Doc or Dave runs Twitter won’t change things all that much. Whether Google games their own system won’t determine whether we love it or not. What will make a difference is how we perceive the reality of these back lots, how we flesh out the scenes with wit and rhythm, the precision that defines a calculated leap into the unknown or a pratfall. In this ballet of imbeciles and grifters, we still have to choose our friends and protect our families. It’s not up to Google to not be evil. It’s up to us.



The Future of Peer Review

Tech Crunch - 46 min 55 sec ago

This guest post was written by Richard Price, founder and CEO of Academia.edu — an online community that revolves around researchers and their work.

Instant distribution


Many academics are excited about the future of instant distribution of research. Right now the time lag between finishing a paper, and the relevant worldwide research community seeing it, is between 6 months and 2 years. This is because during that time, the paper is being peer reviewed, and peer review takes an incredibly long time. 2 years is roughly how long it used to take to send a letter abroad 300 years ago.

Many platforms are springing up which enable research distribution to be instant, so that the time lag between finishing a paper, and everyone in the relevant research community worldwide seeing it, is measured in hours and days, rather than months and years. Some of the strong platforms are Academia.edu, arXiv, Mendeley, ResearchGate and SSRN.

What about peer review?

One question many academics have is: in a future where research is distributed instantly, what happens to peer review? Will this be a world where junk gets out, and there is no way to distinguish between good and bad research?

Content discovery on the web

Instant distribution is a characteristic of web content, and the web has thrived without a system of formal peer review in place. No-one thinks that the web would be enhanced by a panel of formal peer reviewers who verify each piece of content before it was allowed to be posted on the web.

The web has thrived because powerful discovery systems have sprung up that separate the wheat from the chaff for users. The main two systems that people use to discover content on the web are:

  • Search engines (Google, Bing)
  • Social platforms (mainly sites like Facebook and Twitter, but also generic communication platforms like email, IM etc)

Both search engines and social platforms are peer review systems in different ways. One can think of these two systems as “Crowd Review” and “Social Review” respectively:

  • Crowd Review: Google’s PageRank algorithm looks at the link structure of the entire web, and extracts a number (PageRank) that represents how positively the web thinks about a particular website.
  • Social Review: Twitter and Facebook show you links that have been shared explicitly by your friends, and people you follow.

One can think of the peer review system in the journal industry as “two person review”:

  • Two Person review: Two people are selected to review the paper on behalf of the entire possible audience for that paper.

The drawbacks of the Two Person review process are that it is:

  • expensive: $8 billion a year is spent on subscriptions to journals, which is money that could be spent on more research.
  • slow: the Two Person review process takes about 6 months to 2 years to complete, sometimes more.
  •  of questionable quality: the two people who are selected as peer reviewers may be biased against the paper, or unqualified, or just in a bad mood, when reviewing it.
  •  unchanging: the judgement is fixed, and doesn’t change as the impact of the paper changes
  •  a lot of work for the reviewers: it takes a lot of time to review a paper, and the review is not published, so reviewer doesn’t receive credit for their work.

More and more, academics are discovering research papers nowadays via the web, and in particular, via search engines and social platforms:

  • Search engines: Google, Google Scholar, Pubmed
  • Social platforms: Academia.edu, arXiv, Mendeley, ResearchGate, blogs, conversations with colleagues over email or IM, Facebook and Twitter.

As research distribution has moved to the web mostly, so the discovery engines for research content are the same as those for general web content. The peer review mechanism is evolving from The Two Person review process to the Crowd Review process, and the Social Review process.

But has the research been done to a high standard?

People often say that the formal peer review process helps ensure that all the accessible research is above a certain minimum quality. The fear is that if this quality floor was removed, things would start falling apart: an academic would be reading a paper, and would have no idea whether to trust it or not.

The experience of the web is that this fear is over-blown. There is no quality floor for content on the web. There is bad content on the web, and there is great content. The job of search engines and social platforms is to ensure that the content that you discover, either via Google or Facebook, is of the good kind. The success of the web shows that the discovery engines do a good job generally.

Discovery and credit systems are powered by the same metrics

Peer review in the journal industry has historically played another interesting role, other than powering research discovery. It has helped an academic build up academic credit, which is required to get grants, and get jobs. People on hiring and grant committees have historically focused on how many peer reviewed publications an academic has in order to get a sense of the academic’s level of achievement, and in order to see how deserving the academic is of the grant or job in question.

The peer review system has historically played this dual role, in powering both the discovery system and the credit system, because ultimately research discovery and research credit are about the same issue: which is the good research? Whichever systems are good at answering that question will drive both the discovery system and the credit system.

One new metric of academic credit that has emerged over the last few years is the citation count. Google Scholar makes citation counts public for papers, and so now everyone can see them easily. Citations between papers are like links between websites, and citation counts are an instance of the Crowd Review process.

Legend has it that Larry Page came up with the idea of PageRank after reflecting on the analogy between citations and links. Citation counts nowadays play the dual role of driving discovery on Google Scholar, as they determine the ordering of the search results, and help to determine academic credit.

Academic credit from social platforms

In the case of social platforms, the metric that drives discovery is how much interaction there is with your content on the social platform in question. Examples of such interaction include:

  • numbers of followers you have
  • the number of times your content is shared, liked, commented on, viewed.

These metrics show how much interest there is in your papers, and how widely they are read right now, and thus provide a sense of their level of impact.

One drawback of citation counts as a metric of academic credit is that they are a lagging indicator, in that they take a while to build up. If you publish a paper now, it is going to take several years for a body of papers to emerge that cite your paper. This leads to academics experiencing a credit gap, where papers they have published in the last 3-4 years hardly impact their academic credit.

The advantage of the kinds of metrics that social platforms like Academia.edu, Mendeley, and SSRN provide is that they are real time, and they fill this credit gap. Academics are increasingly including these real time metrics in their applications for jobs and for grants. The competition for jobs, and grants is intense, and having more data that speaks to the impact of your work helps.

Funding bodies are also eager to see more data about the impact of research, as it helps them make better decisions.

Instant Distribution and Peer Review

The prospect of instant distribution of research is tremendously exciting. If you can tap the global brain of your research community in effectively close to real time, as opposed to waiting 6 months to 24 months to distribute your ideas, there could be a wonderful acceleration in the rate of idea generation.

The web has shown that you can take out this 6 month to 24 month distribution delay, which occurs when research is undergoing the Two Person peer review process, and see high quality filtering of content done by new peer review mechanisms, Crowd Review and Social Review, which are faster, cheaper, and more personalized.

The web is also an incredible place for new ideas to be invented and to take hold. No doubt new peer review mechanisms will emerge in the future that will advance beyond Crowd Review and Social Review.



White House Pushes Green Button To Liberate Your Energy Data

Tech Crunch - 1 hour 12 min ago

The future of easy home energy monitoring may be a little bit closer, thanks to a government initiative designed to allow consumers direct access to their energy consumption data.

The White House’s new Green Button gives utilities a way to simplify and standardize sharing usage statistics with their customers via a one-click download. Two California providers, Pacific Gas & Electric and San Diego Gas & Electric, already launched the feature, adding what is literally a green button to their websites. Utility companies in other regions are expected to implement it within the next year. Customers can click the button to download their personal usage information in one place.

The interesting aspect isn’t so much in the download itself, but what can be done with it. Federal officials hope this kind of data liberation will inspire developers to build apps and services that will help customers track and reduce their energy consumption. One study showed that subjects who were given access to their data reduced their usage by 8.7% just by tracking it. At scale, this could mean an annual savings of $32 billon per year on the country’s annual $369 billion power bill.

The Green Button was inspired by the government’s success with its Blue Button initiative, which allows veterans instant access to their health care data.



Designing for Mobile: 7 Guidelines for Startups to Follow

Tech Crunch - 2 hours 46 min ago

This is a guest post by Ryan Spoon (@ryanspoon), a principal at Polaris Ventures. Read more about Ryan on his blog at ryanspoon.com.

As an investor, I’ve seen hundreds of mobile application pitches. And as a consumer, I’ve downloaded hundreds more – some out of curiosity and others in the hope that I’ll find something so useful and exciting that I’ll make room for it on my iPhone’s home screen.

From both perspectives, I am rarely excited by download numbers. What gets my attention is engagement: how frequently an application is used and how engaged those users are. This ultimately is the barometer for an application’s utility and/or strength of community. And if either of those two factors are strong, growth will certainly come. Just ask Instagram, Evernote, LogMeIn and others.

Creating great mobile experiences requires dedication to building product specifically for mobile. It sounds obvious, but it’s so often overlooked. Mobile users have different needs, desires and environments; and as the application creator, you have different opportunities to create utility and engagement.  With that in mind – and with the help of my former eBay colleague and Dogpatch Labs resident, Rob Abbott (founder of EGG HAUS and Critiq), we’ve put together 7 design guidelines to consider when building for mobile.

Just like the presentations on leveraging Facebook (both on-Facebook.com and off-Facebook) and Twitter, success comes from building meaningful experiences that are honest to the native environments.

View this document on Scribd


How Facebook Really Stacks Up Against Pre-IPO Google

Tech Crunch - 3 hours 25 min ago

Now that Facebook is preparing the biggest tech IPO in history, it is possible to compare its financials and potential market value to Google’s when it went public. At first glance, all of Facebook’s numbers look bigger. Its pre-IPO revenues of $3.7 billion in 2011 are more than two and a half times larger than Google’s 2003 revenues of $1.5 billion (Google’s IPO was in 2004). Facebook’s $1 billion in profits is ten times larger than Google’s pre-IPO profits of $106 million. And its expected market cap of between $85 billion and $100 billion will dwarf Google’s IPO market cap of $23 billion.

Facebook, no doubt, will be emphasizing these differences. But in many ways it is a false comparison. Facebook is going public after 8 years as a private company. Google went public much earlier in its development, after 5 full years. So, yes, Facebook at Year 8 is much bigger than Google was at Year 5 of its trajectory. A better way to see how the two companies stack up is to compare their revenues and profits at the same points in their histories. In 2008, Facebook’s fifth year of existence, its revenues were only $272 million, and it lost $56 million.

If you chart Facebook’s revenues for the past five years and compare them to Google’s for the five-year period preceding its IPO (see below), a truer picture emerges of each company’s size at similar points in time. You need to compare Facebook as a 5-year-old to Google as a 5-year-old.

Matching both companies year-for-year, its is clear that Google grew faster and was always substantially bigger no matter what year you look at. Year 8 for Google was 2006, when its revenues were $10.6 billion and its profits were $3.5 billion. As an 8-year-old, Google’s profits were almost as large as Facebook’s revenues as an 8-year-old. (Google was incorporated in September, 1998, so I am using 1999 as Year 1 for the purposes of this analysis. Facebook started in January, 2004, which I am counting as it’s first full year).

But which company grew faster? It turns out that the 5-year compound annual growth rate for each one’s revenues during these comparable periods (2002-2006 for Google, and 2007-2011 for Facebook) was almost exactly the same: 89 percent a year (Facebook grew a smidgen faster at 89.22 percent a year versus 88.96 percent for Google, but Google started with almost twice the revenue and thus ended up much larger five years later).

Facebook’s growth is astounding, but it is important to keep it in perspective. In many ways, it is still trying to catch up to Google’s past.



Skype Integration Tops List Of Windows Phone 8 Rumors

Read/Write Web - 7 hours 17 min ago

Microsoft could unveil a stand-alone Skype application for Windows Phone as soon as this month's Mobile Phone Congress, and Skype is expected to be standard on the mobile operating system when the company launches Windows Phone 8.

Skype was acquired by Microsoft in 2011 and a Skype client for Windows Phone had been promised by the end of last year. So far, Microsoft and its Skype unit have been quiet about the integration, but the Verge is reporting that company employees can now download a test version of Skype from the Windows Phone Marketplace.

Meanwhile, an internal Microsoft video that had been intended for executives at Nokia, is fueling more speculation about what features will be added to Windows Phone 8. Known by the codename Apollo, Windows Phone 8 is expected to be released sometime after the release of the Tango operating system, which is also expected at the Mobile Phone Congress.

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The video, obtained by the smartphone review site PocketNow, will have better integration with Microsoft desktop clients which should allow developers to reuse much of their code. While Windows Phone has been mostly lauded by crtics, a chief complaint has been a lack of apps.

Windows Phone 8 is also being upgraded to work on a wider range of hardware, and will include support for NFC radios.

Microsoft also said it expects 100,000 apps to be available for Windows Phone by the time Apollo is launched, which is currently rumored to be sometime in the fourth quarter.

"Overall, we're looking at a lot of changes and additions here, all of which seem designed to either bring Windows Phone in line with other platforms, feature-wise, or make it more closely identical to the desktop version of Windows," Evan Blass wrote on PocketNow. "It's probably safe to say that the jump from Mango/Tango to Apollo will be nearly as significant as the transition from Windows Mobile to Windows Phone, and this preview certainly gives us a lot to look forward to."

Discuss


The Phone Stacking Game: Let’s Make This A Thing

Tech Crunch - 17 hours 47 min ago

So it’s Saturday night and you’re out with friend. Are they the inconsiderate jerk who can’t stop checking their smartphone? Or is that you?

Either way, here’s one way to make dinner a little more interesting.

I’ve seen/heard this described as both “The Phone Stacking Game” and “Don’t Be a Dick During Meals”. It’s been mentioned on a couple of blogs, but a quick  straw poll of my friends suggests that it hasn’t become widespread yet, at least on the West Coast. Which is a shame, because it’s perfect for folks in tech.

Here’s how it works: At the beginning of the meal, everyone puts their phone face down at the center of the table. As time goes on, you’ll hear various calls, texts, and emails, but you can’t pick up your phone. If you’re the first one to give in to temptation, you’re buying dinner for everyone else. If no one picks up, then everyone pays for themselves.

You can explain the game in a few different ways. Most obviously, it could be a protest against the incessant, unthinking use of cell phones during social gatherings. Or maybe it’s a game that acknowledges the new reality and tests your willpower accordingly. Personally, I like to think of it as a free market exercise. After all, people love to say, “Sorry, but I have to take this.” Do you have to answer it? Really? Is it that important to you? Great, then you can pay.

No matter what the explanation, it could make for a tense meal. And I look forward to defeating MG Siegler.

[image via Kempt]



I’m A New York Times Subscriber, So Where’s My Tote Bag?

Tech Crunch - 19 hours 26 min ago

The New York Times released its latest earnings report earlier this week, spurring another round of discussion about the newspaper’s paywall, which was launched near the beginning of last year. The consensus: Early signs are positive, but it’s not doing well enough to offset plummeting print ad revenue.

What’s the solution? Well, if you listen to a number of online media pundits, it’s all about bringing more value to the most devoted members of The Times’ readership. Over at GigaOm, Matthew Ingram suggests, “Regular readers should get more than just a sales rep hitting them up for a monthly payment — the fact that they are a devoted fan should entitle them to earn rewards, whether it’s money off their subscription for interacting with the paper, or offers that others don’t get.” It’s a point he’s made before, as has Clay Shirky, who wrote that “this may be the year where we see how papers figure out how to reward the people most committed to their long-term survival.”

I’m a happy New York Times subscriber, but I have to say: I don’t think The Times is doing a good job on this front, or much of a job at all. It’s odd, because NYTimes.com general manager Denise Warren appeared on NPR’s Talk of the Nation with Shirky, and she seemed largely on-board with his ideas:

I think Clay has outlined it exactly right. I mean, this model was not designed to get everybody who comes to our website to pay. Clay is absolutely right in terms of the distribution of the audience, and I think this is true for most publishers. The vast majority of people come and turn one article or two articles.

But there is a very loyal minority of folks who told us through rounds and rounds of research that they value the New York Times content, they’d be willing to pay to support the New York Times content. And so the key for us in this model was threading that needle – remaining open to the Web, enabling those who are coming to us for that one article or two article, et cetera, to still enjoy the content but at the same time enable those who are very loyal to have some kind of a different experience with us.

Warren goes on to outline some of the advantages of a Times digital subscription — not just access to unlimited articles (20 per month is the limit for non-paying readers, though there are lots of ways around it), but also to the Times smartphone and tablet apps, as well as bonus apps like Politics and Collections, and email newsletters giving behind-the-scenes portraits of the newsroom. Now, as someone who’s constantly reading The Times on both his laptop and his iPhone, I’m happy to fork over $15 a month isn’t a bad price for those features, but I also feel like they’re a missed opportunity.

As Shirky puts it, newspapers “must also appeal to its readers’ non-financial and non-transactional motivations: loyalty, gratitude, dedication to the mission, a sense of identification with the paper, an urge to preserve it as an institution rather than a business.” Those seem to be some of the main reasons people subscribed, but The Times isn’t doing much to encourage that feeling.

The closest it comes is through its newsletters, but those newsletters also have the clearest shortcomings. I’ve been a Times subscriber since the program started in March, and in that time, I’ve received a total nine newsletters. And of those, five are “Innovations” emails, which function as ads for new features on The Times website — useful, maybe, but not particularly loyalty-inspiring. Emails offering “The Story Behind The Story” are better (though a still a little impersonal for my taste), but they show up about once every two months.

Talk of the Nation host Neal Conan makes an interesting comment about this during his interview with Shirky and Warren: He notes that NPR has convinced one in six listeners to donate, while The Times has only convinced one in a hundred to subscribe. He later says, “If you get into the tote bag business, we’re going to have a problem.”

Here’s the thing about those tote bags — they’re nice, but as NPR broadcasters constantly remind listeners, they’re not the real reason to donate. To pick an example from my local NPR station, is there anyone who would pay $144 just because it’s a great deal on a KQED hoodie? (I hope not.) They make the donation because they love KQED, and the hoodie is a sign of their dedication.

Compare that to The Times digital subscription page and pricing model, which are all about functionality — there are three pricing levels, and they reflect different levels of mobile access. That approach has its limitations — from a functional equivalent, it can be hard to justify the price, especially when you take into account the easiness of circumventing the paywall and the low price of other online services. (As a friend pointed out, it’s $15 a month for the cheapest plan, which is more than a basic Netflix subscription.)

To keep The Times in business, however, I’m happy to pay $15 a month, and I’d probably be fine paying significantly more. I don’t think the basic subscription price should change (if anything, it seems a little high), but I suspect the paper could also offer higher price points without providing a dramatic improvement in the product. It just needs rewards that make subscribers feel loyal to The Times, and maybe a little special — the digital equivalent of a tote bag.



Labor Efficiency: The Next Great Internet Disruption

Tech Crunch - Sat, 2012-02-04 23:00

Editor’s note: Nick Cronin is a former corporate attorney and now the President and Founder of ExpertBids.com, which is based in Chicago.

For more than a decade now, the Internet has done a great job of making things in our day-to-day lives more efficient by easily connecting parties who can have a mutually beneficial personal or business relationship. This same idea is now on the verge of disrupting labor and changing the definition of employment as we know it.

The Rise of the Independent Worker.

Over the past couple of years, there has been a huge increase in the number of workers who operate as some sort of independent, free-agent contractor or consultant. Though the numbers vary greatly, the consensus seems to be around 20 percent of the U.S. workforce, and growing (with some estimates up to 50 percent by 2020). Think about that, one in every five workers are currently unattached to any one company!

Expert explanations for this rise vary as much as the number itself, but I believe the two most important factors, by far, are:

  1. Technology. Never before has a physical space represented less. An office building, in and of itself, often holds no more tools necessary to perform a job than someone can carry with them. Computers, phones, the cloud, and an overall connectedness has produced an environment where location is becoming less and less relevant. Not having to rely on someone else for the tools of productivity has given substantially more people than ever before the ability to be an independent worker. (No doubt there remain exceptions).
  2. The economy. The recent recession has resulted in layoffs and very high unemployment numbers. Further, there is a whole new generation coming of age believing that long-term employment at one company is a remnant of the past. Whether this is because they have read about layoffs, experienced it with their family or friends, or any other reason — many people, regardless of age, no longer feel comfortable or stable at a traditional job. So the economic conditions have forced some into an independent role by necessity, and it has motivated a countless number of others to explore work options outside of the traditional job.

Armed with the technology and connectedness, people are setting out on their own in record numbers. But where are they finding work?

Changes in How Companies ‘Hire’ Labor.

Labor efficiency is about having the right workers for the tasks which need to be accomplished. This includes tasks of all types and in all areas. More than ever, this is being accomplished by having lean, flexible workforces which come and go as projects demand. Increasingly, employers are parsing up tasks and having temporary, project-basis workers complete the tasks.

Take one gigantic U.S. company, Caterpillar Inc., who recently reported that they hired almost 30,000 flexible, contingent workers in the last quarter of 2011. By almost every study, companies of all sizes are emphasizing a lean workforce, and hiring on project-basis engagements more and more (though not all are as drastic as Caterpillar). This trend is not limited to factory workers or computer programmers or any one group — workers in every industry and profession are seeing this increase.

For a company to hire someone, there are many costs beyond a salary and benefits (which in and of themselves are substantial!). There are recruitment efforts, on-boarding costs such as supplies and training, and finally costs when the employee leaves, such as unemployment premiums, severance packages, and HR costs. Now, instead of choosing to go the route of employing someone, companies have the option of hiring some of the millions of independent workers out there for substantially less. Instead of paying all the associated costs, businesses can parse tasks up into projects and find experts to do them very efficiently – only having to pay for the work completed, not the secondary costs discussed above. Additionally, they can more easily expand and contract their workforce as supply and demand dictate.

Not only are the large businesses hiring more independents, this trend is trickling all the way down to the millions of bootstrapped startups who hire (outside of the founders) only independents for projects as they grow their company. The era of the lean, flexible workforce is here and guess where both companies and independents are increasingly locating each other. Yep: The Internet.

Time for Disruption.

There are already plenty of companies out there connecting one party who needs a service with another who can provide it. TaskRabbit and Zaarly specifically are two startups that have grown very quickly. But we are just beginning to scratch the surface of how the Internet is going to disrupt labor. The real change will come as more and more of the traditional job creators, small businesses all the way up to the Fortune 500s, realize the benefits of flexible workforces and more and more individuals take the plunge into independent, free-agent land — whether by necessity or choice.

There are many companies working to facilitate the connection between project-basis workers and companies. Marketplaces like ODesk and Elance provide a worldwide platform of freelancers in a variety of different fields. Some of these marketplaces are aimed more towards commoditized services, but increasingly they encompass services of all types. OnForce allows companies to retain the services of IT professionals for projects. WorkMarket is a labor resource platform. Crowdspring and 99Designs are creative services marketplaces. And finally (though there are countless others that could be included here), my company ExpertBids.com is a professional services marketplace for consultants, lawyers, and accountants. Every day it seems a new vertical labor marketplace launches. There are many obstacles these companies must overcome still, but change is coming.

Some have criticized this shift, saying this type of labor and employment is only increasing inequality and the drawbacks outweigh the benefits. We need to begin looking deeply into this trend and how it is affecting people, but an efficient labor system can have major advantages to both parties.

A marketplace where tasks are accomplished by the right people, at the right time, and at the right price (not lowest price, the right price) may seem to favor the employer. But think about an independent who has very little overhead, can work from anywhere, at anytime, and for anyone and whose income potential is no longer limited by a single salary. Removing wasted time and expenses is something both parties, and the economy as a whole, can gain tremendously from. That is where all of the online labor marketplaces, ExpertBids included, need to assist. We must create efficient platforms that remove the barriers for these two parties to connect in a mutually beneficial relationship.



Weekly Wrap-up: Great User Experience, Pinterest, and Corporate Blogs

Read/Write Web - Sat, 2012-02-04 20:30

Richard MacManus explores the characteristics of great user experience design. Alicia Eler explains what Pinterest is doing that Facebook should emulate. David Strom notes the decline of corporate blogging. All of this and more in the ReadWriteWeb Weekly Wrap-up.

After the jump you'll find more of this week's top news stories on some of the key topics that are shaping the Web - Location, App Stores and Real-Time Web - plus highlights from some of our six channels. Read on for more.

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5 Signs of a Great User Experience

Great user experience is the result of thoughtful design. Richard explores 5 signs of great user experience, including examples from Path, Pinterest, Rdio and Fitbit. While he explains that great user experience isn't the deciding factor for success, it plays an important role and just may help a company gain initial attention and widespread adoption.

What Pinterest is Doing That Facebook Isn't

News of Facebook's IPO had many tongues wagging this week, but Alicia Eler focused on something Pinterest is doing that Facebook isn't: impacting purchases. While Facebook has tried to make social commerce work, Pinterest is delivering traffic that results in sales. Facebook conflates the social graph with the interest graph, and Alicia says that's a mistake.

Blogging Declines Across the Inc. 500

A new study indicates the number of corporate blogs amongst the Inc. 500 has significantly dropped in the past year. Conversely, the number has stayed virtually the same for the Fortune 500. Instead, of blogging, the Inc. 500 seems to be focusing on social media sites like Facebook, Twitter and LinkedIn.

From the comments:

Lorne Pike - "I can't help but feel that any conclusions being drawn about blogging having peaked because of one year's change are very premature. We know the Inc. 500 is a volatile and ever-changing group of companies. Many of the names on the list will change from one year to the next. How many of the companies that at first glance seem to have "stopped" blogging simply weren't on the list last year?

The chart also shows that just a year ago we saw a considerable rise. Should we have concluded from that that the best days for blogging were still ahead? Blogging has many benefits, as do the other channels shown. To me, while it may be an early sign of things to come, the numbers shown here are hardly a sign that blogging is dead or dying or even has a slight cold. It's just changing, like marketing always has and always will."

More Top Posts:

Amazon S3 Reports Staggering Growth in 2011

Amazon Web Services just reported jaw-dropping growth in the number of objects stored in Amazon S3 year over year.

"As of the end of 2011, there are 762 billion (762,000,000,000) objects in Amazon S3. We process over 500,000 requests per second for these objects at peak times," AWS Evangelist Jeff Bar wrote on the company's blog tonight. The company reported 262 billion objects in storage in Q4 of 2010. More

Anti-Patterns for Technical Leaders

What's the difference between a CTO and a vice-president of engineering (VPoE)? According to Jason Hoffman and Bryan Cantrill of Joyent, the lines are blurry. At the Monki Gras conference in London on February 1st, Hoffman (CTO) and Cantrill (VPoE), shared the stage and talked about the differences in their roles. More

How To Pimp Your LinkedIn Profile

I like using Twitter. I tolerate Facebook because I have to. And I'm on Google+ because everyone says I should be.

So that has left little time to give love to my profile on LinkedIn, which is, depending on how you look at it, either the biggest niche social network or the smallest of the big, all-encompassing social networks. Some people will tell you that sooner or later, all of our networking, social and professional, will be centrally located on Facebook. More

Red Hat Quietly Joins the OpenStack Effort

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How Lanyrd Uses HTML5 for a Great Mobile Web App

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[Infographic] Google Apps Has Some Big Paying Clients

SaaS backup provider Backupify has recently examined its own customer sample to do some demographic profiling of Google Apps users. The results are somewhat intriguing, as you can see in the infographic below. If you remove .edu domains, Google Apps still has nearly 40% of all of its seats used by businesses with more than 10,000 employees. The company surveyed their customers who have at least 30 users. More

Twitter Upgrades Will Include Analytical Tools

Twitter will unveil a series of new tools in the next few months, including sophisticated analytical tools, according to Erica Anderson, Twitter's manager for news and journalism.

Anderson said the analytical tools will better help publishers track the reach of tweets sent through the microblogging service. She made her comments Saturday at Columbia University's social media weekend in New York. More

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Facebook – Run from the Bulls?

Tech Crunch - Sat, 2012-02-04 20:28

Editor’s note: Guest author Keith Teare is General Partner at his incubator Archimedes Labs and CEO of newly funded just.me. He was a co-founder of TechCrunch.

Much ink has been spilled these past few days on the Facebook IPO filing. Much of it analyses the details revealed in the S1 initial document. Some of it has focused on revenue and growth; some of it on control and corporate governance, some on valuation and how reasonable or not it is likely to be, and a little on whether or not the IPO represents the end of Facebook’s growth cycle.

So, should you be a bull, and buy? Or should you run as fast as you can away from the bulls?

For guidance turn to the risk factors part of the filing.

For me, the most interesting part of the document is that part focused on Facebook’s mobile strategy and associated risks, and what that tells us to be alert to in the future.

Now, to be clear, Facebook and its employees have done the most wonderful job of riding the transformation of the Internet from a place where anonymous individuals surfed the web, consumed information and media and accessed services to discover relevant things into an Internet where named individuals publish information to each other and discover things from friends. Facebook dominates the modern Internet. Its APIs extend its reach outside of its garden into almost every website on the planet – this one included. It is awesome to behold and it generates significant revenues already, and even more significant profits. Hats off to all involved.

This success shouldn’t blind us to the relative size of company we are talking about. Last week Apple reported profits of over $13 billion for a quarter, Google’s revenues were lower than that number, and Facebook’s revenues are lower than Google’s profits. Facebook is huge by startup standards, but not by Internet standards. There is much more in its future.

But this article isn’t about that. It is about the context within which the human Facebook IPO is happening. The Facebook S1 is clear on that context. In the risk factors of its filing it states:

Growth in use of Facebook through our mobile products, where we do not currently display ads, as a substitute for use on personal computers may negatively affect our revenue and financial results.

We anticipate that the rate of growth in mobile users will continue to exceed the growth rate of our overall MAUs for the foreseeable future, in part due to our focus on developing mobile products to encourage mobile usage of Facebook. Although the substantial majority of our mobile users also access and engage with Facebook on personal computers where we display advertising, our users could decide to increasingly access our products primarily through mobile devices. We do not currently directly generate any meaningful revenue from the use of Facebook mobile products, and our ability to do so successfully is unproven. Accordingly, if users continue to increasingly access Facebook mobile products as a substitute for access through personal computers, and if we are unable to successfully implement monetization strategies for our mobile users, our revenue and financial results may be negatively affected.

Facebook initial S1 filing, 1 Feb 2012, page 13

The reason this risk factor jumps out of the page – for me – is that this trend to growing mobile use is inevitable. What is more, it will be both rapid and enormous. How do we know this? Well, human beings are flocking to mobile platforms in droves. This is happening to such an extent that Kleiner Perkins partner Mary Meeker went on the record almost 1 year ago to say that we are now in the 5th major technology cycle of the past half century (mainframe; mini-computer; desktop; internet and now mobile) and that mobile traffic will “grow 26 times over the next 5 years”. The presentation linked above is 56 slides long and is well worth a read.

So the risk that “our users could decide to increasingly access our products primarily through mobile devices,” is not a risk. It is a certainty.

When Google reported its financial results for the quarter 2 weeks ago it failed to meet a key metric – Cost Per Click advertising rates. This too was driven by the growth in the relative proportion of traffic derived from mobile. In mobile, ad clicks are fewer and ad rates are lower.

Google’s present – and Facebook’s future – involves the painful fact that the very success of mobile platforms in helping human beings be productive, on the go, has a negative impact on the desktop-based advertising programs of the past 10 years. Mobile growth impacts web advertising revenues, except of course for Apple who make money from hardware and software and so benefits from these trends. The reason is simple. We do less ad-centric activities on mobile than we did on the web. And we are less likely to click away on an ad when we are focused on a specific goal on a largely single window device.

The challenge faced by any content based mobile platform will be to try and figure out a revenue strategy that can monetize mobile use as mobile minutes cannibalize desktop minutes in the months and years ahead. There are many efforts to figure this out. From virtual goods in the context of games (Zynga and others); to subscriptions for high quality content (Wall Street Journal, The Economist); to advertising and sponsorships in content (see Fotopedia’s “Japan” app); and Payment systems (Square).

None of these are the solution – although all are valid and scalable. The billions spent on the web each year by advertisers will have to find a way to be effectively spent in the place consumers increasing will be – on smartphones. The mobile platform needs an innovation that fits it as closely as Google’s Adsense and Adwords were a fit for the desktop era. One thing we know for sure. Revolutions in computing are harsh on those who fail to adapt to what is new.

Photo credit: Camilo Rueda López



An Arab Spring For IT

Tech Crunch - Sat, 2012-02-04 20:00

Editor’s note: Alan S. Cohen is Vice President of Marketing at Nicira. A 20-year IT veteran, Alan has held executive positions at Cisco, Airespace, Tahoe Networks, IBM, US WEST, Coopers & Lybrand, and the Department of Energy.

Change in the air. It’s palpable.

Those of us in the technology world are witnessing a transformation: A buyer-led revolution in how information technology is both produced and consumed. Smartphones and tablets are upsetting the PC order; social applications are impinging on traditional “workforce productivity” and communications applications.

And the infrastructure, the underlying electronic “institutions” that make all of this happen, are also undergoing a transformation that promises to reshape the boundary conditions of all the participants. The wave of disruption powered by virtualization, and now, cloud, is rapidly and dramatically reshaping how companies and organizations of all sizes purchase IT and who sells it to us.

Said simply, for the first time in a generation, information technology’s supply chain is in the state of serious disruption. It truly is an “Arab Spring” for the IT world and when it’s over, there will be a host of new companies driving enterprise technology. Don’t believe me? Let’s establish some historical context.

Most revolutions take time. There are always early revolutionaries who pave the way for the change in the system. Although we chart the Arab Spring to events in Tunisia just over a year ago, the underlying currents driving change in the Middle East are decades in the making. In our industry, the antecedents are also more than a decade old. VMware, the early power player in compute virtualization, was founded in 1998. Salesforce, the first big SaaS player, was founded in 1999. The iPod, the progenitor of the contemporary smartphone, was revealed publicly in 2001.

For those tuned in to IT’s golden oldies channel, there was a transformative revolution in the 1970s. It was called the PC.

At the center of these revolutions and disruptions, you will find end users who have a simple mantra: “We want what we want, when we want it, to get our jobs done.” Employers have to meet these goals. Yet their job can be doubly difficult: Companies and organizations are frequently locked into existing IT approaches and are now told to do more with less. Business leaders around the world are demanding that the current model of IT, one that has led to a multi-trillion dollar per year industry, become more responsive to their twin goals of business velocity and efficiency.

But today, at the beginning of what historians will someday call the “as-a-service” era of technology, there is a new mantra for Enterprise IT: Faster, cheaper, and pay only for what you use.

If IT providers do not supply what the end users want, the latter, like the brave individuals who took the streets of Cairo, Tunis, and Tripoli, will take matters into their own hands. Most often, the initial transformation happens as “shadow” IT. Bring your own device is shadow IT. Most SaaS applications start by bypassing IT and going directly to functional groups (managing sales through Salesforce or sharing through Box.net).

Think about it: Less than five years ago, people were questioning whether the iPhone was ready for the enterprise. In 2012, Apple is expected to sell $19 billion worth of iPhones and iPads to the enterprise, making iot the 25th largest IT vendor in the world. How’s that for a shadow IT movement?

Now it’s time for infrastructure. If IT does not provide the end user with the infrastructure they need, the latter can rent it, by the hour or month from companies like Rackspace or Amazon. All you need is a credit card and no approval from IT. What is powering this change? Software. Software will be the new hardware.

Like the Arab Spring, traditional powers in IT clearly know about the change that is underway. However, as with so many Middle Eastern heads of state, half-measures toward meeting end user requirements will not be enough. Adding a cool interface to onerous applications or a software stub to a piece of stubborn “iron” will not appease the end users.

In our world, it’s change or lose your franchise. Maybe that’s why Andy Grove knew only the paranoid survive.

Embracing rapid change is not the usual modus operandi for many IT superpowers. The need for top and bottom line growth, and the scrutiny of public markets, does not make changing your business model on-the-fly the easiest task. If you are a multi-billion dollar IT player, how do you explain to your installed base, “Guess what, everything is going to change?”

But if you are in IT, you have to ask yourself: What side of history will you wind up on?

Update: After seeing some of the reader response in the comment, Cohen sent the following note: “I apologize for offending people with the analogy used in this post — it was certainly not the intent. The intent was only to spur discussion on the transformation underway in IT.”



Gillmor Gang 02.04.12 (TCTV)

Tech Crunch - Sat, 2012-02-04 19:15

The Gillmor Gang — Robert Scoble, Kevin Marks, John Taschek, and Steve Gillmor — trembled in the face of Facebook’s IPO and all-out war on the open Web, also known as Google. Me, I go back to Bill Gates during the DOJ deposition when he basically said we don’t need no steenkin’ breakup when Google will come along and be invented.

@kevinmarks makes a good college (fitting) try of defending the open schmopen set, while none of us seem to notice Social Spring just keeps on rolling over conventional wisdom. Me, I’m pretty jacked up waiting for what this means for Twitter. Go Giants!

@stevegillmor, @scobleizer, @kevinmarks, @jtaschek

Produced and directed by Tina Chase Gillmor @tinagillmor



Algorithms/Data vs. Analysts/Reports: Fight!

Tech Crunch - Sat, 2012-02-04 19:11

Quick, what’s the second most traded commodity in the world, after oil? Sorry, no: it’s not coffee. In fact, while hard data is scant, it may well be — of all things — carbon. No, really. According to the World Bank (PDF) , the global carbon market was worth a whopping 1.42 Facebooks US$142 billion in 2010.

Mind you, it’s not like container ships weighed down to the gills with graphite are crossing and recrossing the Pacific every week. What we’re actually talking about here is the trade in carbon offsets, ie, the absence of carbon. Very Zen, no? Techies should be comfortable with this notion; I seem to recall spending less time studying electrons than I did “holes,” ie their absence, while acquiring my EE degree…

Anyway, where there’s a $twelve-figures market, there are startups fighting for a share. In particular, there’s a battle on to see who will be the primary aggregator of carbon-market data. On one side, dominating the market, I give you the Goliaths Point Carbon, a tentacle of the Thomson Reuters kraken, providing “independent news, analysis and consulting services for European and global power, gas and carbon markets,” and Bloomberg New Energy Finance, doing much the same. On the other, I give you plucky little David eCO2Market, a Paris-based startup with an algorithmic sling.

Point Carbon and BNEF crank out tomes and tomes of research analysis and offer subscription-based information tools. eCO2Market dispenses with weighty reports, and disintermediates analysts and researchers. Instead it tries to build up the biggest, most thorough, and most up-to-date database of carbon-market information, and then gives its users algorithmic tools to search, slice, dice, and organize that data themselves. The more users pay, the better the tools. (They have a free tier, too, if you’re a data geek who wants to play with what they’ve got.)

“It’s our job to take this incredibly convoluted carbon area and put it into a nice little package for investors, environmentalists, everyone, and make it as easy as possible to find projects and their participants, buy credits, or make an investment,” says Chris Draper of eCO2Market. For instance, solar-power company ToughStuff uses eCO2Market’s data to find early-stage solar projects who might be ideal ToughStuff customers.

It’s anyone’s guess whether they’ll thrive. The carbon market is in something of a fraught state right now: aside from the embarrassing theft of millions of dollars worth of carbon credits by hackers a year ago, what the World Bank delicately refers to as “regulatory uncertainty” — ie the stalled attempts to cement a successor to the Kyoto Protocol — means that the near-term future is at best uncertain.

On the other hand, this year should see the launch of the Western Climate Initiative, a cap-and-trade system involving California, Manitoba, Ontario and Quebec; and in the long run, though, cap-and-trade carbon markets are probably a growth bet. Either way, eCO2Market is an interesting example of a small startup disrupting an information market by replacing human-written research and analysis with big-data aggregation, algorithms, and visualization. The optimal solution probably features both…but it says here the scale will tip further towards the latter with every passing year.

Image: Global bubble map of carbon projects, from eCO2Market.



Cartoon: Firestorm!

Read/Write Web - Sat, 2012-02-04 19:00

A while ago, I posted about one of the classic blunders in response to online criticism: deleting negative comments.

Let's add another mistake to that list: silence.

I'm not sure there's a force on earth that could have saved Susan G. Komen for the Cure from the social media firestorm that engulfed the organization this week. But lord knows their communications strategy didn't do them a lot of favors - starting with their initial silence.

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Whether the rationale is "Let's hope it blows over" or "We can't get internal consensus on a message, so let's not say anything" or "Legal suggests we shut up", silence does nothing to stop an online juggernaut from building. All it does is reinforce the impression of an organization's critics that it's out of touch with their concerns.

Back when the main communication vehicles were things like ads and news media, you could often take a good long time before pushing out a news release or sending a spokesperson out for a scrum. Not any more.

Two things can help if you find yourself in the Komen situation - especially if you need some time to gather the facts, reflect on your position and decide on your next move.

First, a crisis communication plan. Thinking about possible scenarios and developing a strategy for each one - including who responds, how and in what channel - means you don't have to do that thinking when your fight-or-flight mechanism is competing with your higher reasoning functions for attention.

And second, an honest temporizing response. Replying to people that you understand how important the issue is to them, and promising them a more complete response within a few hours or days, and then delivering on that promise with a sincere and direct reply, can give you and your colleagues the time to move beyond a reactive, defensive response to a more effective one.

What won't work is wishful thinking. Planning based on the assumption that nobody will notice what you've done - or that when they do, they'll give you the benefit of the doubt - is some of the best fuel a firestorm could ask for.

Find more fuel for your next social media firestorm at the complete Noise to Signal cartoon archive.

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Sh#t VCs Say: “Have You Ever Tried Kiteboarding?”

Tech Crunch - Sat, 2012-02-04 18:16

Following in the tradition of “Shit Silicon Valley Says” and other Shit ______ Says memes, August Capital’s David Hornick has made “Shit VCs Say.

There are some gems in here, including:

“Is an 11 good on Klout?”

“What if we put that in the cloud?”

“Have you ever tried Kiteboarding?”

“That is literally the worst Four Seasons in the world.”

Add your own below, maybe we can get David to make another video.



Mark Zuckerberg’s 6 Ingredients For Success

Tech Crunch - Sat, 2012-02-04 16:04

Editor’s note: Contributor Ashkan Karbasfrooshan is the founder and CEO of WatchMojo.  Follow him @ashkan.

Leadership guru Warren Bennis asked whether leaders are born or made. When asked if Wall Street would accept a young Mark Zuckerberg in his early 20s as CEO, Facebook investor Peter Thiel said: “Well, we’ll wait until he’s over 25 to file”.  Wise move, considering that Mark’s title on his business cards read “I’m CEO, bitch”.

This week Facebook filed its S-1 to go public.  Mark is 27.  How Mark managed to launch a social networking site after Friendster had crashed during MySpace’s zenith has been widely chronicled.  What’s been less discussed is how Mark mastered the six requirements to succeed, namely Ambition, Vision, Determination, Execution, Luck and Timing.

Ambition

“The tallest blade of grass is the first to be cut by the scythe”, Russian Proverb

The foundation and building block of any successful person is Ambition, or the desire for personal achievement.

People are driven by success, recognition, respect, money, power or fame. If you believe everything in The Social Network, Mark launched Facebook to level the playing field at Harvard and to succeed at getting girls.  Success is relative, subjective and fluid; over time Mark’s definition of success grew to match his brainchild’s imprint.

Wearing your ambition on your sleeve will get you cut off at the knees, but ambition is required to succeed; the challenge is channeling it properly and managing your emotions around it.  When the Winklevoss twins first hired Mark to build their social networking site, Mark never revealed his ambitions to build his own site.  It was only later – far too late for the Winklevoss – that Mark revealed his true ambition.

Vision

A design glitch allowed MySpace users to customize their profiles.  But that mixed blessing created a cacophonous environment which made users welcome Facebook’s clean interface.

Facebook wasn’t visionary in any revolutionary sense of the word.  Where Facebook deserves credit was that Mark et al. recognized the need for a real directory of people, not merely users.  Before Facebook it was nearly impossible to actually find people, you could “google” them but finding the person you wanted within one search wasn’t a given.  We now take it for granted, but that extension of people search and connecting them was certainly evolutionary, and it’s worth noting that most successes are not radically new but extensions and improvements of existing paradigms.

The critics may note that Mark sometimes lacked charisma.  In this context, charisma is a subset of vision:  it allows you to convince others to buy into your vision, but charisma in and of itself is not a requirement to succeed, it’s an accelerant or amplifier.  In Mark’s case, he has had the good fortune to let Facebook’s massive growth rates do the talking for him.

Execution

“Stay Focused, Keep Shipping”, Mark Zuckerberg

When you look back to Facebook’s functionality when it launched, it was bare bones.  Facebook has added features while scaling users, literally changing jet engines at 30,000 feet without missing a beat.  It’s easy to laugh at missteps like Beacon or the privacy dossier and fail to appreciate the velocity at which Facebook has evolved and grown.

Determination

To quote President Calvin Coolidge:

“Nothing in the world can take the place of persistence. Talent will not; nothing is more common than unsuccessful men with talent. Genius will not; unrewarded genius is almost a proverb. Education will not; the world is full of educated derelicts. Persistence and determination are omnipotent. The slogan ‘press on’ has solved and always will solve the problems of the human race.”

Back in 1995, Steve Jobs added: “I’m convinced that about half of what separates the successful entrepreneurs from the non-successful ones is pure perseverance”.

Determination, drive, tenacity or persistence is the most important variable, demonstrated by  Mark through his: relentless coding early on to launch Facebook to catch the Winklevoss brothers off guard; adding colleges; attacking MySpace; defending against the subsequent lawsuit from the twins;  repeated encroaching into people’s privacy (which remains one of Mark’s Achilles heels).  But, to his credit, he has repeatedly not cared or believed in himself enough to charge ahead no matter what.  Mark is a constant reminder that it’s easier to ask for forgiveness than for permission.

So those were the first four traits: largely innate, can be learned, and things you can control.  But without the next two, you won’t succeed.

Luck

“A great fortune depends on luck, a small one on diligence”, Chinese Proverb

In sports and in business, luck can be your best friend or your undoing.

Let’s face it: Mark’s had a horseshoe up his butt.  Luck made him run into Sean Parker, who introduced him to Peter Thiel, without whom as an ally and first outside investor it’s unlikely he would have remained CEO to this day.

But you create your own luck, or when lady luck smiles down on you, you seize the opportunity.

Timing

Google wasn’t the first search engine, YouTube wasn’t the first video sharing site and Facebook certainly wasn’t the first social network.  Geocities, Tripod, Friendster, Tribe Networks, MySpace are just some that come to mind.

Mark’s managed the clock all along: slowing down the Winklevoss brothers; launching Facebook on Harvard first to then expand to other colleges; relocating to California; refusing Viacom and Yahoo!’s offers; closing his deal with Microsoft.

While the comparisons to Google’s IPO are understandable, Google ushered a new Internet Bull run whereas Facebook’s is coming at the tail end of Zynga, Groupon, LinkedIn, Demand Media and Pandora’s – none of which have fared particularly well.

However, much like Google’s IPO made it the Internet stock bellwether, Facebook will become the de facto stock pick of individual and institutional investors, pushing demand to justify the lofty price-to-earnings and price-to-sales multiples.

There you have it: success = ambition + vision + execution + persistence + luck + timing; with the first four being things you can control and the last two being externalities that you cannot.

While I’ve praised and criticized him and Facebook, as a fellow entrepreneur, Mark is someone all builders look up to and admire despite his obvious mistakes – reminding me of the Michael Jordan quote: “I’ve failed over and over and over again in my life. And that is why I succeed.”



Which Service Has The Best Welcome Message? (Hint: Pin Carefully!)

Tech Crunch - Sat, 2012-02-04 15:00

Two days ago, I received an invite to Pinterest. (I know, I’m late.) After signing up, I pretty much ignored the welcome message, just as I do with most services. But last night I decided to get myself caught up after the Crunchies, and started reading through all my unread emails (even the ones from Nigerian royal’s relatives) and found myself actually reading through the Pinterest welcome email, too.

It’s wonderful, and the reason it’s wonderful comes down to just one bullet point:

Pin carefully! As one of the first members of Pinterest, your pins will help set the tone for the whole community. Use big images, write thoughtful descriptions, and pin things you really love. Also, no nudity

Welcome messages are important because they’re usually the first point of contact between user and service. Good ones “set the tone” for the relationship the user will have with the service, give them helpful tips on how to get going (and be good at it), and usually have some kind of indication of what the format will be.

Twitter encapsulates these core qualities perfectly in its welcome message. You learn what Twitter is about, are told having a profile pic and information set up gets you more followers, and signs off using @twitter handles.

What Twitter fails to do is tell you that no one gives a damn whether or not your dog needs a walk, or if you’re soooooo tired. And now Twitter is full of people making mundane, useless comments all day long. It’s still a great service, don’t get me wrong. But maybe we wouldn’t be so bombarded by tweets about nothing if someone had said, “And remember, keep it interesting and useful” at the end of the welcome message.

Of course, Twitter’s done nothing wrong in its welcome message. As I said before, it’s actually a great one, especially when compared to ones that just tell you you’ve subscribed.

Looxcie, another great service, is quite complicated. What’s free and what’s paid, how it works, and how to get started can be tricky topics to tackle.

Instead of addressing this right from the get-go, the Looxcie welcome message gives you this:

What’s worse, it asks you for Likes and Follows. This wouldn’t be so bad if we were given some information about what to do, but if all you’re handing me in your opening statement is verification that I’m signed up, please don’t ask me to be a fan. I’m fan enough by using your service. A few buttons at the end of the email would suffice, if that’s really how you want to initially present the service.

Plenty of services go the Twitter route (like Google+, Skype, GroupMe, Dropbox and HipChat), and plenty of services go the Looxcie route (like Beluga and LinkedIn (which basically just asks you to add more information)). Plenty fall in the middle (like Yammer, Heelo and Disqus), offering a very brief, vague idea of what’s going on followed by links to more information.

Where Pinterest separates itself is in recognizing that the service is, when all is said and done, us. Twitter is a smart platform, but what makes it interesting is the users. The same can be said for most services, but instead of looking at what we can do for this or that service, the welcome message focuses on what the service can do for us.

That’s not to say that the welcome message shouldn’t tell us about a service’s features and how it works, but isn’t it just as important to recognize that we have plenty to offer the service.

I think twice about what I pin after reading that message (so far just an old record cover of NSYNC’s first album), which could lead people to pin less. Perhaps, being “picky” about how users use the site could work against Pinterest.

But in my opinion, I feel much more welcomed by Pinterest than all the rest.



[STUDY] Jonesing For A Retweet: Twitter Harder To Resist Than Cigarettes And Booze

Read/Write Web - Sat, 2012-02-04 14:15

Sleep, sex and...Twitter?

A new study suggests that people are more likely to give into the urge to check email and their Twitter account than they are to smoke cigarettes or drink alcohol. While the study headed by Wilhelm Hofmann of Chicago University's Booth Business School was limited in size, covering just 205 people between the ages of 18 and 85, it seems to confirm what many of us have suspected for years.

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"Desires for media may be comparatively harder to resist because of their high availability and also because it feels like it does not 'cost much' to engage in these activities, even though one wants to resist," Hofmann told the Guardian.

The study was primarily focused on willpower as opposed to addiction, and the moments when people were forced to resist urges to partake in an activity or deal with conflicting urges, such as the urge to sleep and the urge to stay out socializing. Sleep and sex generally trumped other urges, but checking media and work were generally put ahead of socializing and shopping urges.

"Modern life is a welter of assorted desires marked by frequent conflict and resistance, the latter with uneven success," Hofmann said.

The study found that resistance to all urges declined as the day wore on, and that people seem to do a better job of resisting the urge to smoke or drink than many may have thought, given the addictive nature of both.

"With cigarettes and alcohol there are more costs - long-term as well as monetary - and the opportunity may not always be the right one," Hofmann said. "So, even though giving in to media desires is certainly less consequential, the frequent use may still 'steal' a lot of people's time."

Photo courtesy of ShutterStock.

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