Radian6 Launches Powerful Social Media Engagement and Monitoring Console For Brands And Agencies
Brands are engaging in the conversations that are taking place on social media sites now more than ever. But in order to tap into the social conversations that are taking place on the web, brands and agencies need to have a powerful tool to track, measure and engage sites such as Twitter, YouTube, Facebook and others. One of the leaders in the social media tracking space, Radian6, is launching a new Engagement Console to streamline this process.
A desktop client built on Adobe AIR, the engagement console lets your both track and engage in the conversation taking place on blogs, videos, forums, boards, Twitter, Flickr, Google Buzz, LinkedIn, Facebook fan pages, public discussion groups, and mainstream news sites. The site also allows for assigning of tasks from within the platform, enabling users to access workflow from within the client.
You can customize a tracking grid of social media sites by breaking out your conversation into stacks by broad or specific topics, tagged customer lists, or even user assignment. Stacks can also be separated out by media type.
Th workflow feature allows you to tag, assign, and route posts to team members, and track the status of the assignments. Any conversations a user engages in, whether it be on Twitter, Facebook or with a co-worker, will be recorded for both the user and the administrator. And of course, the console allows you to Tweet, reply, retweet, and send direct messages, shuffle through user profiles, and follow new contacts right from the platform. Similar to many of the consumer focused social media clients out there, Radian6 allows for unlimited accounts and includes a URL shortener.
With respect to Facebook, the client allows users to respond to status updates, wall posts, comments, and “likes”. Users can also view news feeds for Facebook friends, and see new photos or videos that have been uploaded from within the console. The dashboard also provides analytics from within the console, such as post volume, and engagement stats.
Radian6 has had considerable success in terms of serving big-name clients. The company is currently helping over 10,000 brands track social media sites, including Comcast, MTV, Dell, UPS, GE and Microsoft. And this engagement console has all the bells and whistles to make any brand marketer content. The console, we are told, will be in private beta until April. That being said, there are plenty of other offerings for companies and agencies to track social media and this is a competitive space. Radian6 faces competition from a number of startups including Scout Labs, Visible Measures, Viralheat, HootSuite and PeopleBrowsr.
CrunchBase InformationRadian6Information provided by CrunchBaseSXSW 2010 for Marketers & Online Strategists
Navigating SXSW is overwhelming to say the least! To help you out ReadWriteWeb has been breaking the events, panels and parties down into vertical reviews. This post provides what we think are some of the best for marketers and online strategists. We'd also love to hear your recommendations in the comments.
tweetmeme_url = 'http://www.readwriteweb.com/archives/sxsw_2010_for_marketers_online_strategists';tweetmeme_source = 'rww';Online strategy is multi-faceted. You need to know as much about marketing and understanding people and their motivations as you do perfecting the online experience, understanding the next technology breakthrough on the horizon and being an excellent conversationalist - while still being able to measure the impact of it all. So this list provides a smattering of some of the best to see in all four.
This is part of a series of ReadWriteWeb guides to SXSW Interactive 2010. If this guide isn't your cup of tea, be sure to check back for more information soon!
<?php include('/includes/sxsw2010.php'); ?>How Your Brand Can Succeed in the New Web
With Brian Solis. "Engage is the new book by Brian Solis that will debut at SXSW. Representing the third book on new media and its impact on society, culture and communication. Engage will help anyone not only understand the changes in the media landscape but also how to lead it. Brian Solis will be joined by a special guest to discuss the new book and answer questions followed by a book signing."
"The ability to share online has allowed consumers to control and filter the Web. For brands and publishers, tapping into Influence is critical to social media's future. What is influence and how is it measured? Leading voices in social media from multiple backgrounds will define the value of influence, discuss best practices, and predict future impact. Data will be shared! This panel is sponsored by ShareThis." With Tim Schigel, Paul Berry, Dave Knox, Mike John-Baptiste, Shiv Singh.
Extending Your Brand? There's an App for That
"For many, brand extension into the digital realm means a Web site, a banner ad, a viral campaign. But applications can extend conversations and perceptions of a brand, as well as add to discussions and ideas in compelling new ways. How can applications help your brand and idea be more authentic, genuine, user friendly, and just plain old fun? Learn from the folks that are making it happen. This panel is sponsored by Microsoft Silverlight."
With Gary Vaynerchuk. The content of this presentation has not been announced, but knowing Gary and his successful track record in growing business through the use of social media, this one is not to be missed.
Program or be Programmed: Ten Commands for a Digital Age
With Douglas Rushkoff. "Winner of the first Neil Postman award for Career Achievement in Public Intellectual Activity, Douglas Rushkoff is an author, teacher, and documentarian who focuses on the ways people, cultures, and institutions create, share, and influence each other's values."
I Don't Trust You One Stinking Bit
"What gives people confidence on the Web? Bringing together experts in social capital and online trust, we help you build the company your users can love and call their own." With Chris Brogan and Julien Smith.
Monkeys with Internet Access: Sharing, Human Nature, and Digital Data
Clay Shirky hasn't announced the content of his presentation yet. He "divides his time between consulting, teaching, and writing on the social and economic effects of Internet technologies. His consulting practice is focused on the rise of decentralized technologies such as peer-to-peer, Web services, and wireless networks that provide alternatives to the wired client/server infrastructure that characterizes the Web."
With Craig Watkins. "In 2006, S. Craig Watkins participated in the MacArthur Foundation's well-funded digital media initiative alongside a select team of scholars and tech experts. The goal was simple: to understand young people's emphatic embrace of social and mobile media. Watkins went on to build a small research team that skillfully collected over 500 surveys and conducted 350 in-depth interviews with young adults, parents, and educators."
Design and Usability, The UX of Mobile
"The term 'user experience' used to be an afterthought in mobile application design. The iPhone changed all that and has set a new benchmark for user experience on mobile devices. This panel will serve as a primer for anyone interested in learning how to apply UX principles to the creation of applications for iPhone, Android, and mobile websites." With Barbara Ballard, Tom Limongello, Scott Jenson.
The Ten Commandments of User Experience
"User experience is the result of your interactions with a product or service, specifically how it's delivered and its related artifacts according to the design. In this presentation we will explain how following the 10 commandments can boost your project's ease of use, appeal, conversion rates, and more." With Raina Van Cleave, Nick Finck.
Persuasive Design: Encouraging Your Users To Do What You Want Them To!
"So you've designed a great product, fixed a stack of usability problems and spent a fortune on marketing. The only problem is, people aren't using it. In this session you will learn how to get your users to do what you want them to through good design, human psychology and a touch of mind control." With Andy Budd.
My Three-Year Old Is My Usability Expert
"Children are perfect testers for the innate usability of visual structures. Learn how neuroscience and cognitive psychology research can make your designs and interfaces more intuitive." With Dave Stanton.
Can the Real-Time Web Be Realized?
"The emergence of the real-time Web enables an unprecedented level of user engagement and dynamic content online. However, the rapidly growing audience puts new, complex demands on the architecture of the Web as we know it. This panel will discuss what is needed to make the real-time Web achievable." With Scott Raymond, Brett Slatkin, Dare Obasanjo, Marshall Kirkpatrick, Jack Moffitt.
Time + Social + Location. What's Next In Mobile Experiences?
"As more devices become location aware, social uses will continue to evolve beyond just who and what,to WHEN. Adding the temporal dimension creates new opportunities for social interaction. Learn about ways to leverage and use technology to add features at the intersection of temporal, social, and location." With Naveen Selvadurai, Josh Babetski, Greg Cypes.
ActivityStrea.ms: Is It Getting Streamy In Here?
"From Facebook's newsfeed to Twitter's relentless real-time updates, the metaphor of the "stream" has taken social networking beyond blog posts and on to rich social activities. Learn about ActivityStrea.ms - the open format adopted by Facebook, MySpace, and Windows Live - and how it's fundamentally changing the social Web." With Chris Messina.
HTML5: Tales from the Development Trenches
"HTML5 is coming. Originally called "Web applications 1.0", it brings new semantics, JavaScript APIs for drag and drop, offline storage, generating images, plugin-free video and form validation. It's upset semantic Web advocates, accessibility evangelists and baffled developers. Cut through the crap: learn what it is and what it does."
What Are Analytics? A Guide To Practical Data
"Analytics are often a confusing and convoluted mess, but that doesn't mean that they have to be. The Guide to Practical Data will help ensure you're reaching your full analytical potential. Learn how to analyze public and proprietary data to accelerate the success of any initiative." With Margaret Francis, Blake Robinson.
Those are our SXSW Interaction recommendations for marketers and Web strategists. If you've got suggestions or feedback, let us know in the comments! See you in Austin!
DiscussCSS3 Please! Instant results… Thank You
Paul Irish and Jonathan Neal have created a fun example of various CSS tweaks that you can make, and see the results instantly.
CSS3, Please! lets you play with fancy new rules such as:
- border-radius
- box shadow
- gradients
- rgba support in backgrounds
- transforms
- font-face
Really nice way to make tweaks inline in the page….. nicely done. Hope to see some other examples out there :)
Bicycling Directions, Trails Come to Google Maps
There's nothing worse for a bicyclist than finding yourself a mile in to a two-mile stretch of shoulder-less, busy, highway-speed traffic with no alternative route. Before today, this was a common occurrence if you went to trusty Google Maps to get bicycling directions, but starting today, that has all changed.
Google has added bicycling directions, lanes and routes to Google Maps, meaning you no longer have to drive, walk or bus to get directions. And we can tell you, bicyclists are excited.
Before now, the only option to cyclists to get even remotely appropriate directions, was to use the walking option, but this would still ignore bike trails. Google has heard the pleas of cyclists and, from first look, we have to say that the feature is well implemented.
We gave it a test to see if it would put us on some of Austin's more bike unfriendly streets, but it managed to chose some good alternative routes and stick to the bike trails when it could. The directions got a little wonky when we threw it a few curve balls, but we expect this to happen with any mapping service, especially one still in beta. But, as we've learned, you can't just go mindlessly follow directions, lest you end up in a lake.
The new feature also includes a "Bicycling Layer", which shows bike paths and bike-friendly streets with or without lanes. Three different lanes appear in the layer.
- Dark green indicates a dedicated bike-only trail;
- Light green indicates a dedicated bike lane along a road;
- Dashed green indicates roads that are designated as preferred for bicycling, but without dedicated lanes
According to Google, it has also taken steps to avoid uphill and long downhill routes, busy roads and even busy intersections. Google says that it even takes hills and other factors into account when calculating your trip time. "Assuming typical values for mass and for wind resistance, we compute the effort you'll require and the speed you'll achieve while going uphill," Google says in its Lat Long Blog.
Google worked with the Rails-to-Trails Conservancy to bring more than 12,000 miles of biking trails to its map, along with bike lanes and recommended streets for 150 cities across the country. Google makes sure to point out that the feature is still in beta, so feel free to tell Google the next time you find yourself on a crowded, shoulder-less highway because of Google Maps.
And for those of you headed to fair Austin this week, make sure to take a look at the new feature, because it includes all of Austin's numerous bike trails and bike lanes. If you've never been to Austin for SXSW before, bicycling is the way to get around town and now you'll know how to get there.
DiscussBeyond the Still: An HD Video Contest by Canon
The idea is simple: Vimeo/Canon supply a still photograph, and contestants then submit short films based on the still. The contest comprises 7 chapters, with each chapter building on the previous one. Kind of like Layer Tennis, only with film.
The inaugural short film, “The Cabbie”, was filmed by Vincent Laforet with—you guessed it—a Canon 7D.
Brazil: Copy Cats? What Copy Cats?
I’ll say this about Brazilian startups—they’re certainly not dominated by Web copycats. Perhaps it’s because there aren’t a huge number of Brazilians who’ve made it big in the Valley transmuting the local way of doing things back home or because there’s not a lot of US venture capital flooding into the country. Perhaps it’s the country’s noted isolationist streak, or perhaps it was just the startups I lucked into meeting.
But whatever the reason I saw fewer “We’re-the-fill-in-the-blank-Web-company-of-Brazil” ventures than I have in any other market to which I’ve traveled in the last few years. Many Brazilians I spoke with said it’s just part of their nature, that they’re not competitive (tell that to fans of opposing soccer teams), and that they’d rather chase “green field” – or, as they say, “blue ocean” – opportunities. See, they don’t even use the same color to describe opportunities.
No matter the reason, after nearly 30 weeks of emerging market travel it was refreshing to go to a country and see things that are unequivocally new, even if risky and a bit, well, wacky. To make the point, here are three of my favorites: Companies that make bugs, houses and diamonds.
The World’s Ickiest Factory: Bug is one of most aptly-named companies in the world. This company makes bugs. No really, I saw the factory: Millions of eggs, and jars and jars of larvae and cocoons. There’s a “cook” on staff who makes up the peanut-buttery solution these bugs feed on and each room is kept at an optimal temperature for that stage of bug development. Like something out of a sci-fi movie, the company is growing natural predators for common agricultural pests, so that farmers can move away from pesticides in accordance with a growing wave of worldwide safety regulations and the organic food movement. It’s combating a caterpillar with a wasp—like nature intended– but rather than selling live wasps, it sells wasp-infected caterpillar eggs and cocoons. Think of them like thousands of little Trojan horses being dropped into Brazil’s sugar cane, tomato, and soybean fields.
Brazil is the second largest agricultural country in terms of exports and the largest pesticide user in the world, recently overtaking the United States. The company is only doing a few million in revenues but is hugely profitable. That’s the good thing about growing something found in nature—it’s pretty cheap once you figure out the optimal way to do it.
But even without all that, I would love this story because Heraldo Negri, one of the co-founders, is just obsessed with bugs. Since he was 19-years-old he’s photographed pictures of bugs in every stage of life. He has albums and albums of them and even started a niche publishing house to produce his bug books for the masses. He doesn’t seem to think this is weird at all. When he handed me a stack of his books on bugs he exclaimed, “Your husband will love these!” (Note: My husband has a horrible fear of spiders.) That’s Negri above, standing on the left. What you can’t see from the picture is that he’s holding two fistfuls of larvae. Here’s a close-up….
Negri—a former college professor who lives several hours outside of Sao Paulo— always wanted to be an entrepreneur but says he never quite had the guts to take the plunge. But the sheer obsession with the idea and technology drove him to take a sabbatical (which he intends to be permanent) from his university teaching job to run this company full-time.
Bug is funded by Fundo Criatec, a government-sponsored venture fund. It’s one of its hottest companies and Francisco Jardim (standing to the right in the main photo), who’s in charge of the fund’s deals throughout the state of Sao Paulo, drives out to Piracicaba meet with them several times a month.
Bug was a risky investment deal in a country that doesn’t take a ton of venture risk. The technology was there, but several VCs walked from negotiations because the company didn’t yet have local certification to sell to farmers. Now, it is one of the only ones that does, and its biggest problem is meeting demand, so it’s investing in better, larger bug-growing facilities. (Right now they’re largely using a series of houses and an old supermarket.) Certification is a process that takes several years, and tellingly, some big multinationals and other upstarts recently applied for certification, Jardim says.
How to Build a House in One Day: It doesn’t take much travel to see that millions of people in the emerging world need better housing—hell, you could just watch “City of God,” “Slumdog Millionaire,” or earthquake footage from Haiti. Or just visit 16th and Mission in San Francisco. Much of the emerging world is living in makeshift structures that are missing walls, doors or decent ceilings. That’s what makes BS Construtora so potentially exciting not only for Brazil but the entire emerging world.
BS Construtora was started 14 years ago and for many years was just a small business known in agriculture sectors for its ability to build structures such as silos faster than the competition. 2006 was a bad year for agriculture in Brazil, and the company had to look around for other customers. The founder Sidnei Borges dos Santos, a former brick layer, was looking at a shoebox when he had the idea for how to build a prefab house quicker than the competition. Rather than pre-make parts and assemble them wall-by-wall and beam-by-bean, what if he made a mold that could lay the concrete for the whole room in one big piece, add the shutters, paint it and throw it on a truck? The molds leave room for plumbing and lighting and plop the houses on the ground just like the inspiration–an upside-down shoebox.
Today the company can build a house in 24 hours. It’s currently building a whole city complete with 1,600 houses, electricity, phone lines, Internet access, schools, a hospital, a police station, a fire station and a shopping mall in the Amazon for a crew building a hydroelectric dam. The photo of the village I saw looked eerily like where “The Others” live in Lost, but a house built on the cheap in 24 hours isn’t for show—it’s for necessity and speed. And there’s a ton of need in the world for this product. The company is meeting with governments of South Africa, Ghana, other parts of Latin America and Asia to talk about expansion.
The problem is thin margins. So far BS Construtora has been financing itself mostly through working capital while trying to dramatically increase capacity. It can build 20,000 houses in a year and CEO Marcelo Miranda wants that up to 30,000. In another year, the company will start looking at raising some funding to help grow faster, he says. For now, he wants to give the valuation some time to build, given all the growth the company is seeing. The houses go for between $15,000 and $140,000, for nicer-non-Lost-like models. The company is also developing some new four-story models to get farther into the commercial market.
BS Construtora gets a few big corporate or government funded projects like the village described above—a $120 million-plus project—but the bulk are developed and sold on the real estate market. The former is likely lower margin but less volatile, and the latter is the opposite. Between the two, though, the company generated an impressive $100 million in revenues last year – made all the more impressive by the fact that this is a startup that hasn’t received any external funding, operating in an emerging market.
In a decline-of-America-side-note, Miranda is a recent Stanford MBA grad who got 13 other job offers upon graduation, including some impressive ones to head up multi-national divisions in Brazil. (He asked me not to disclose specifics.) He gutsily chose to take this rather uncertain post at BS Construtora last year—at nearly half the pay he was offered elsewhere– despite the fact it was mostly an idea with little execution.
Why’d Miranda go back to Brazil? Part of it was a desire to build something in his homeland. Part of it was when he interviewed at companies in the US they intimated that there was pressure to hire only Americans. “It was the wrong time to be there,” he says. “The feelings were not good for a foreigner like me.” Looks like that brain drain isn’t limited to India and China.
Drilling Your Teeth the P-Diddy Way: Another Fundo Criatec investment is CVD. (I know, it’s not nearly as well named as Bug.) This company makes man-made, multi-crystal diamonds, with technology spun-off from the Brazilian equivalent of NASA, INPE. Aeronautics was big during the dictator days and there was a need for super-hard materials that were durable and wouldn’t corrode, so it started experimenting with growing diamonds and using them in space. Much like the early days of NASA gave American things like the EKG and Tang, Vladimir Airoldi (left) is working to make this diamond technology applicable to everyday life.
The key to CVD’s edge isn’t so much the diamond itself, it’s the way it preps the diamond to be adhered to another surface. The first product is tips of dentist drills. Diamond powder is already used on drills, but it doesn’t stay on well. Because CVD’s adhesives are so much stronger it can drill with an ultra-sonic, not rotational motion, which means no pain, no bleeding and no anesthetic, the company says. Early adoption has been a challenge. Dentists are trained a certain way and don’t like to deviate. So far just 5,000 dentists in Brazil have tried it and 3,000 are still using it. Another early use is drilling into the earth. CVD did a pilot-sale of some diamond-adhered drill tips to Petrobras a few months ago.
The hope is to turn CVD into a platform company that can spin out lots of these ideas, and partner with others to take them to market. Obviously, the challenge here will be the latter. The technology is there, and Airoldi, a CalPoly grad who got his ideas about tech transfer from his experience in California, can come up with dozens of use cases of the top of his head. Focus is going to be a key for this company.
But, like Bug and BS Construtora, CVD is trying to introduce new technology into industries that many other entrepreneurs have forgotten about. If that’s going to be the new green field – or blue ocean—opportunity, Brazil is a good place to bet.
HTML5: The Difference Between , and
If you’re confused as I was about when to use vs. when coding an HTML5 document, this article by Oli Studholme will help clear things up.
To decide which of these three elements is appropriate, first think if the enclosed content would make sense on it’s own in a feed reader—if so use . If that’s not the case, is the enclosed content related? If so use . Finally if there’s no semantic meaning use . Except for occasional use to provide a hook for styles, I expect the humble will mostly be superseded by , and where required more specialised HTML5 elements.
I Could Move to Australia Solely to Live In This Home
The view, the interior… absolutely stunning. On the market for roughly USD $2.5 million.
Kyte Now Offering Broadcast-Quality Live Video Streaming Backpack
Live video streaming on the web is becoming more and more popular, and for news organizations and brands who don’t want to shell out thousands of dollars a day for a satellite truck there is another option. At SXSW, Kyte is going to release a new product called Kyte LivePro Unwired with Spin magazine.
LivePro is a computer in a backpack connected to six data cards all uploading live video at the same time, balancing the load across three different carriers (Sprint, AT&T, and Verizon). It is made by LiveU and Kyte will be reselling it to its larger customers. (LiveStream uses the same technology in its Livepack).
Kyte CEO Daniel Graf came by my office the other day to show me the technology (see video below). It is incredible that a backpack can now replace a satellite truck. You won’t get HD quality, but you can get broadcast-TV quality, and it is certainly better than uploading video from your mobile phone, which Kyte also allows. He says that typical livestreaming rates with the backpack are 700 kilobits to 1 megabit per second.
Some customers using Kyte’s online video platform include Fox News, MTV, and Calvin Klein. Graf says Kyte is now streaming 100 million videos a month across its network, up from 50 million last summer.
CrunchBase InformationKyteLivestreamInformation provided by CrunchBaseHTML Minification
Good old Kangax has been playing with HTML minification and has shared his new tool in an early stage.
What does it do?
Kangax has forked John Resig’s HTML parser which parses the HTML and sends that into the Minifier. This has rules that do things like whitespace optimization, comment removal, and collapsing boolean attributes (e.g. disabled=”true” -> disabled).
He also has a linter going:
While working on minifier, I realized that oftentimes the most wasteful part of the markup is not white space, comments or boolean attributes, but inline styles, scripts, presentational or deprecated elements and attributes. None of these can be simply stripped, as that could affect state of the document and is just too obtrusive. What can be done, however, is reporting of these occurences to the user. HTMLLint is even a smaller script, whose job is exactly that—to log any deprecated or presentational elements/attributes encountered during parsing. Additionally, it detects event attributes (e.g. onclick, onmouseover, etc.). The rationale for this is that moving contents of event attributes to external script allows to take advantage of resource caching.
Harmony: Canvas Drawing Tool
Harmony is a new drawing tool, a HTML5/Canvas experiment with great potential. It provides some unique brush styles, and can produce some great-looking charcoal pencil style sketches, among other things. Better to try it out than explain it in words.
Creator Mr. Doob (Richard Cabello) explains how he used Canvas to make it darker the more you draw over it:
The whole thing is quite modular so I can keep adding more brush styles whenever I get inspired. During the process I found out that, for some reason (apparently lack of hardware acceleration), Firefox and Opera do not support context.globalCompositeOperation = ‘darker’. This was on the HTML5 spec before but got removed. Just so you know what I’m talking about, this is like the “multiply” blending in Photoshop. Webkit does support it tho. I hope they put it back on the specs and all browsers support it.
You can also save images using data URI encoding.
As it works on webkit, he made sure it worked on the mobile Android and iPhone browsers. No multi-touch as yet, but the touch UI still makes a nice input mechanism.
(Thanks FND)
The Yahoo Cycling Team Is Going To Love This New Google Maps Feature
Yahoo is backing a cycling team. I don’t know why — but they’re doing it. And today their passion got a little boost: from Google.
Google is announcing tomorrow at the National Bike Summit in Washington, DC that Google Maps will now include biking directions in the U.S. Apparently, this was the most-requested feature for the service, as some 57 million Americans ride bikes.
Thousands of miles of bike trails have been added to the maps. And there is also step-by-step directions, much like you can see for driving or public transportation directions in the maps. There is also a new layer that shows bike trails and bike-friendly areas on roads. Yes, it’s a bike-lover’s dream.
To make this new feature happen, Google partnered with Rails-to-Trails Conservancy, a nonprofit group that converts old rail lines into bike trails. The group have given Google information on some 12,000 miles worth of trails in the U.S.
To coincide with the launch, Google also has a cycling contest. To enter, you simply have to tweet with the hashtag #bikewithgoogle. The randomly selected winner will get a voucher for $2,500 to be used at American Cyclery.
I fully expect that hashtag to be dominated by members of Yahoo’s cycling team tomorrow.
Find out more about the new feature in the video below.
CrunchBase InformationGoogle MapsYahoo!Information provided by CrunchBaseQuote Of The Day: MySpace Co-President? “Hell, Yeah”
Jon [Miller] came to us and said, `Would you like to be co-presidents?’ We said, `Hell yeah.’ We didn’t have to move our desks,”
– Former MySpace Chief Product Officer Jason Hirschhorn’s reaction to the abrupt firing of his boss and his promotion to co-president of MySpace.
CrunchBase InformationJason HirschhornMySpaceInformation provided by CrunchBaseMore Talent Walks Out The Door At MySpace: Three Key Employees Go To Gravity
More bad news for an already bullet-riddled MySpace: three key employees have left the company to join Gravity, a cross-town startup founded by former MySpace COO Amit Kapur, SVP Steve Pearman and SVP Jim Benedetto.
We covered Gravity’s launch in December 2009.
The three MySpacer’s are Chief Software Architect Chris Bissell (we previously reported Bissell’s resignation), Chief Systems Architect Dan Farino and Development Manager Robbie Coleman.
All of these employees approached Gravity on their own, says our source. But MySpace’s somewhat zealous legal department isn’t shy about engaging in the occasionally ridiculous turf war. We’ve also heard that the best MySpace employees continue to head for the door, and companies that know which employees actually get things done aren’t going to turn away good people.
MySpace declined to comment on this story, other than to confirm that the three employees are no longer with the company. Gravity also declined to comment.
CrunchBase InformationMySpaceGravityInformation provided by CrunchBaseComscore Study: Social Gamers Want Marketing Offers For Currency
A new study by Comscore will be released on Wednesday that may give hope to social gaming startups trying to monetize users. 35% of the survey respondents said that they engage in “marketing actions” to earn virtual currency (such as watching a video, filling out a survey, etc.), and 53% said they be willing to consider marketing action for currency if given the choice.
The study was conducted by Comscore, sponsored by Offerpal, and included responses from 799 Comscore panelists who play games on social networks at least once per month. 54% of panelists play games at least daily.
This is good news for game developers who’ve had their monetization choices somewhat fenced in over the last few months. Gamers 25-34 are the most likely to earn virtual currency for marketing actions, according to the study – 71% of panelists in that age group said they are “very likely” to consider this.
The study also showed that about 30% of panelists don’t have the ability to pay cash for virtual currency. But more than half of all panelists, including a majority of those that can pay cash and a majority of those that cannot pay cash, were willing to consider marketing actions.
The bottom line of the study is that even users who have the ability to pull out their wallet want options when it comes to social games. And as long as they don’t get scammed along the way, we’re just fine with it. Watch a video in exchange for Zynga points? That’s a better deal than the credit card.
Delicious Chrome Extension Early Beta Now Available
Bookmarking service Delicious has just rolled out a Google Chrome browser extension.
Like other Chrome extensions we love to play with, this one is lightweight, fast and useful. There's no bulky sidebar here. Bookmarks can be created and saved with a miniscule "TAG" button and they can be searched from Chrome's excellent omnibar. So, do you think this will prompt loyal Delicious users - many of whom had been holding out on Chrome in favor of Firefox - to switch to Google Chrome entirely?
This is what the button and simple form for bookmarking a page look like:
While this extension doesn't have all the bells and whistles of some of Delicious' other browser add-ons, the team noted that the public demand for a Chrome extension prompted them to release a beta earlier than they would have liked.
"It doesn't have all the API's needed and it's missing a good chunk of the functionality we believe it needs, but we're getting so many requests for the Chrome extension that we're going to make this available sooner than we originally planned...
"As soon as Chrome is able to support the functionality needed we'll ensure the features of this extension matches that of our other browser add-ons. There are still some interactions we're not quite happy with that we'll address shortly, but we wanted to give you an official Google Chrome extension as soon as possible."
What do you think? Does the new Delicious extension make you want to use Chrome more? Or if you're a Chrome fan, does this move give you a renewed interest in Delicious? Let us know your thoughts in the comments.
DiscussOpen Thread: Should Social Media Experts Be Required to Know Their Tech?
Social media gurus: We all know one. If you're lucky, you know only one.
They are the attendees of tech parties, the "Twitter consultants," the armchair generals of the Internet, and their numbers grow by the day. Yet most of them couldn't distinguish a line of code from a badly punctuated haiku.tweetmeme_url = 'http://www.readwriteweb.com/archives/open_thread_should_social_media.php';tweetmeme_source = 'rww';
What's to be done with the social media experts? Accept that their blathering may contain some wisdom? Or require technical exams for all Twitter users with more than 1,000 followers? You decide! And make the NMDs among us take our "technical" quiz.
There is always grave danger when amateurs turn overnight into experts. This sub-professional clown town is where B movies and Soulja Boy come from. It's also the birthplace of every blowhard who tells you you're "doing it wrong" without any technical knowledge or original thought to back it up.
Sometimes, it's not such a bad thing - in fact, there are a great many non-technical social media folks who are doing a great job of creating quality content and helping brands get themselved situated on the Web. But most of the people I can think of who fit this description have been doing their thing for so long that they've had to pick up a few technical tidbits along the way to ensure their continued success and to ensure they weren't sounding like idiots.
However, I hold the strong opinion that if you're working in technology - even as a PR flak or social media consultant - you should be able to understand some of the terms, concepts and people that make your business possible. Otherwise, you risk your own reputation by taking the chance that you're scarily wrong or laughably vague, and you risk gumming up the works for your clients by not knowing how to communicate with their audience, many of whom are very technical folk.
Ultimately, taking the time and effort to understand the technology you use is simply a matter of taking pride in your work, just like the barista who knows all the ins and outs of the perfectly pulled free-trade organic espresso or the skilled sommelier who, though he may not make the wine himself, knows everything about who did and where and how.
Take this quick survey, my social media gurus. (Techies, don't take the survey; you'll skew the results.) If you can't work out the answers, you might be sounding like an idiot - I tell you this because I'm your friend and I care about you. And remember, when you cheat, you're only cheating yourself, so no Wikipedia for you.
Let me know in the comments what you think about the issue. Am I being an elitist prig? Did I not take my rant far enough? How much do you think a social media expert should know about tech? Would you work with someone who couldn't sail through this "technical" survey?
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View Survey
In The SXSW Location War, Loopt Hopes The Correct Weapon Is Events
With SXSW starting Friday in Austin, Texas, every location-based service out there is right now finalizing updates that they hope will be the one that gets them used more than all the others. Loopt, is betting on events integration.
The latest version of the app, due to hit the App Store tomorrow will feature a new Pulse tab. Here you’ll find events populated from a ton of sources including the live music tracker SonicLiving (SXSW is first and foremost a music event, after all) and most notably, Facebook. This pre-population is important, because it means the events will already be in the system so users won’t have to do anything other than share it with friends, or check-in if they’re going. The feature also uses you current location to show which events are happening around you at any given moment that a lot of people are at.
As you might expect, you also also tell who is already at the event, and which of your friend is supposed to be going. The later feature works with Facebook Connect. You can RSVP to an event right from within Loopt and see who else is scheduled to go.
Calling it the “best event ever from an app,” Loopt founder Sam Altman believes they’ll have every single event taking place at SXSW in their system. A newer startup, the recently funded Plancast (started by TechCrunch alum Mark Hendrickson), may have something to say about that statement as they’ll be debuting their own events-based iPhone app at the festival as well. And like this new Loopt feature, a key Plancast component is Facebook event integration.
Gowalla, meanwhile, has a full list of events straight from SXSW itself — which is highlighting the app on it’s main site. Gowalla is Austin-based.
Loopt was one of the original hot players in the location space, launching an iPhone app alongside the App Store launch in 2008. However, their initial bet was on always-on location updates, which the iPhone cannot do because it will not allow third-party apps to run in the background. Loopt found a loophole (see what I did there?) to that through AT&T, but by then the momentum has already swung to the check-in based location services like Foursquare and Gowalla. Last year, Loopt pivoted its app to be more predicated around check-ins.
Look for the latest Loopt app tomorrow in the App Store.
Disclosure: Loopt offers a TechCrunch branded version of the service here.
CrunchBase InformationLooptInformation provided by CrunchBasePhonebooth Launches Free Google Voice Alternative for Startups and Small Businesses
Phonebooth.com, a VOIP service for individuals and small businesses, just launched a free version of its service. Phonebooth, just like Google Voice and Ribbit Mobile, provides its users with a free local phone number that can be forwarded to any cell phone and landline. Phonebooth also offers voicemail transcriptions. What makes it stand out from it competitors, however, is that it offers an auto attendant feature that allows you to route callers to different employees.
It's worth noting that Bandwidth.com, the company behind Phonebooth, has been providing infrastructure services to other VOIP services, including Voxeo and Yext, for more than three years. The company's VOIP network delivered almost 4 billion minutes in 2009. Bandwidth began a beta test of the paid version of Phonebooth.com last year and now has over 1,000 customers.
Features in Phonebooth's free version:
- Free local phone number for your business
- Includes an auto attendant (Press 1 for Sales, Press 2 for Support...etc.)
- Unlimited extensions for your employees or partners
- Read your voicemail, with VM-to-email & text transcription
- 200 free minutes of inbound calling (6¢ additional)
- Includes new Contact Us Plus feature
Starting today, Phonebooth will offer a free service geared towards individuals. The company also announced the general availability of its $20/month/user option, which offers a fully featured phone system in the cloud. One of the advantages of using Phonebooth over similar services like Google Voice or Grasshopper is that the company allows users to upgrade their phone system over time. Once your company outgrows Phonebooth's basic plan, you can easily switch to a higher-end phone system (Phonebooth on Demand) with hardware IP-based phones.
Phonebooth's users will be able to choose local numbers from virtually everywhere in the U.S. (the service us U.S.). Sadly, though, there is no way to make your Phonebooth number appear on the caller ID for outgoing calls from your landline or cell phone. Phonebooth doesn't currently offer any mobile apps, though the company told us earlier today that mobile apps are definitely on Phonebooth's roadmap.
Contact Plus WidgetIn addition to the free VOIP service, Phonebooth is also launching a new widget for small businesses - Contact Us Plus - that allows potential customers to use Phonebooth's VOIP service to initiate a call right from the website. In addition to initiating phone calls, the Phonebooth widget can also feature additional contact info (Twitter account, email etc.), as well as your address and a map. Phonebooth's users can also opt to show phone numbers for different departments in their company in the widget.
DiscussSXSW 2010 for Web Celeb Stalkers
A ReadWriteWeb Guide
OMG! Kevin Rose just touched my shirt!
Don't lie - we know you get butterflies at the thought of bumping into iJustine or Robert Scoble at a tech conference. We've pulled together a nice little cheat sheet just for you, friends. tweetmeme_url = 'http://www.readwriteweb.com/archives/sxsw_2010_for_web_celeb_stalkers.php';tweetmeme_source = 'rww';Whether you want a simple handshake, and autograph on your iPhone or a chance to pitch your idea for the Next Big Web App, here's ten places, panels and parties where you can track down the Internet famous at SXSW 2010. Don't forget to leave your tips in the comments!
This is part of a series of ReadWriteWeb guides to SXSW Interactive 2010. If this guide isn't your cup of tea, be sure to check back for more information soon!
<?php include('/includes/sxsw2010.php'); ?>Justine Ezarik, a.k.a. iJustine
Longtime lifestreaming queen iJustine is famously an Apple fangirl, but it's Intel that's giving you the key to tracking her down at SXSW. She's and Intel Insider, and she might be stopping by some of the Intel Insider events, like Frank Gruber's Johnny Cash party or Chris Heuer's Social Media Clubhouse. We don't have hard and fast details on Ezarik's whereabouts, but wherever she is, she'll probably be tweeting, so keep an eye on her Twitter accounts.
Pool may not be a household name in and of himself, but there's nary an Internet user who hasn't been in some way effected by the fun and foul play on 4chan. "4chan - often referred to as a 'meme factory' - has been responsible for the creation of countless Internet memes but is perhaps best known for its exploits. In this conversation, we'll explore the game mechanics of online communities. What fosters creativity in an online community? What design elements can we incorporate to increase interaction? How is the game played?"
In "How to Be Black," The Onion web editor and star of Popular Science's Future Of series Baratunde Thurston will "touch on the black online experience (if there is such a thing) included memes, statistics on usage patterns, popular destinations and issues of representation. For example, are black people as represented among the creators, developers and builders of our future or are we more consumer oriented than average?"
Our favorite sex blogger will be kicking off SXSW with a presentation on "How to Not Be a Douchebag at SXSW[...] Aimed at both first-time and long-time attendees to SXSW Interactive, this biting and humorous, yet useful panel takes a look at the common actions and behaviors to avoid if you don't want to be described as 'doing it wrong.'"
This year, the Digg founder returns to host Diggnation Live at Stubb's. The Bigg Digg Shindigg was certainly one of the largest events at SXSW 2009, with fans crowding around the large outdoor stage to take pictures and watch Rose shoot the Diggnation episode. But don't expect to meet the man himself unless you've got VIP status for the party.
In his talk, "ActivityStrea.ms: Is It Getting Streamy In Here?," Messina will explore the nuances of the real-time web. "From Facebook's newsfeed to Twitter's relentless real-time updates, the metaphor of the 'stream' has taken social networking beyond blog posts and on to rich social activities. Learn about ActivityStrea.ms - the open format adopted by Facebook, MySpace, and Windows Live - and how it's fundamentally changing the social web."
This young developer and successful entrepreneur will be hosting the Web Framework Battle Royale. "Which web framework will rule them all? As an audience member you pick the winner! We will present an introduction to a variety of web frameworks including Rails, Django, Catalyst and Sinatra. You can vote for the best web framework in categories such as URL handling, database integration, forms, HTML templating, documentation, testing and deployment."
The WineLibraryTV founder is a true Web guru and an inspiration to entrepreneurs and content creators around the globe. He'll be giving one of his signature, unforgettable presentations again this year as part of the Interactive Speakers Series.
Three years after his web app hit it big at SXSW 2007, Twitter co-founder Ev Williams takes the main stage to be interviewed by Havas Media Lab director Umair Haque in front of a live audience . All we have to say is that you'd better get there early if you don't want to get stuck watching a simulcast in an adjacent room!
A last-minute stand-in for Natali Del Conte at this event, BOL founder Wood has a fanbase of her own. "CNET's Buzz Out Loud will broadcast live from SXSW. While discussing the day's tech news, hosts Tom Merritt, Jason Howell, Molly Wood and others will chat with the audience and invite special guests to talk about what's happening at the show and beyond."
Bonus Round! If you stalk him on Twitter, Foursquare, Plancast and Gowalla, you might get to bump into Robert Scoble, as well. Or, you can catch him at the Rackspace party Monday evening. And of course, while we don't consider ourselves celebrities, the RWW crew will be present and accounted for at the PBS/NPR/RWW party Sunday night!
Those are our SXSW Interaction recommendations for web celeb stalkers of all stripes. If you've got suggestions or feedback, let us know in the comments! See you in Austin, folks!
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